Junior IT Support Agent with Brazilian Portuguese

Junior IT Support Agent with Brazilian Portuguese Miejsce pracy: Katowice Technologies we use Operating system Windows Your responsibilities You will serve as the first point of contact for users experiencing technical issues, providing support via phone, chat and e‑mail. You will diagnose and resolve basic IT incidents, guide users through solutions and ensure their continuous access to applications, systems and devices. When needed, you will collaborate with more advanced support lines to sec… (…)